Privacy Policy for Speed Solid

Effective September 4, 2018

As the owner of this website, Speed Solid (also referred to as speedsolid.com, we, the website, or the site) understands that your privacy is of critical importance. This Privacy Policy describes what information we collect from you via the Site and how we use and disclose such information.  When this Privacy Notice mentions “SpeedSolid,” “we,” “us,” or “our,” it refers to the company you are contracting with.

We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Site, with the “Effective Date” posted at the top of the Policy. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones. If we make any material changes to our Privacy Policy or how we handle your personal information, or we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the privacy policy in effect at the time we obtained that information. By using our Site or services after the Effective Date, you are deemed to consent to our then-current privacy policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.

  1. What This Privacy Notice Covers

The purpose of this Privacy Notice is to explain how we secure, share, and use personal information that we collect and receive from you through our websites (including www.speedsolid.com), website hosting and design services, communication tools, mobile applications, app marketplace, ecommerce tools, and other services (collectively, the “Service”).  If you have any questions or concerns regarding this Privacy Notice or our practices, please see the “Contact Us” section below.

  1. What Personal Information Does Speed Solid Collect?

SpeedSolid may collect personal information as further described below through: (a) Personal Information provided by you, (b) Automatically Collected Information, (c) Billing Information, (d) Cookies and Other Tracking Technologies, (e) Third Party Analytics Data, (f) Mobile App-Based Data and (g) Cross-App and Cross-Device Information. We do not collect or use “sensitive consumer information” and do not offer or sell to any third party any data based on sensitive consumer information.

  1. How Does SpeedSolid Use Your Personal Information?

We collect personal information about you when you request to engage with our Services for a variety of uses based on different reasons. For example, some of the information we collect from you we need to enable us to deliver the Services to you, sometimes we are required by law and regulations to collect and process this information about you, at other times, we consider it is in our legitimate business interests to collect and process this information, taking into consideration your privacy rights.

We use information about you for a number of purposes:

Other Uses

For any other purpose disclosed to you in connection with our Services from time to time. If we intend to process your personal data for a purpose other than that set out above, we will provide you with information prior to such processing and will obtain your consent where necessary.

Some of our processes for how we use your information can involve profiling, automated processing and automated decisions. We need to do this to meet our own contractual obligations, to comply with applicable law (i.e., for fraud prevention purposes or where we have a good faith belief we are under a legal or regulatory obligation to do so), and as it’s in our legitimate business interests to engage in such automated processing.

For example:

Fraud and crime detection and prevention: We have developed processes, for the purposes set out above, to check that our Services are not being used for fraudulent purposes. We will consider information you provide to access our Services, information you provide to enhance your experience, information we automatically collect from your use of our Services, and information we collect from other sources. We regularly check that our processes are up to date and implemented robustly and fairly to ensure that we can deliver the Services to you and that they are safe to use. If we believe in good faith that our fraud and crime prevention processing detects activities or use of our Services which could be used for fraudulent or criminal activities, we may not be able to provide the Services to you.

Product development and creation: We can process the information you provide to us, the information we collect from your use of our Services and the information we obtain from third parties automatically to improve our products and develop new products. The information we use will help us to understand what is important to our users, and how we can create better products and services.

Marketing: With your consent we can process the information you provide to us, the information we collect from your use of our Services and the information we obtain from third parties automatically to market new products and services to you by using cookies to serve ads to you or by delivering adverts in our applications or on our websites.

  1. Who does SpeedSolid share your personal information with?

SpeedSolid does not share personal information we learn about you from your use of the Service with others except as described in this Privacy Notice and in connection with: (i) the completion of transactions; (ii) research, promotions, sweepstakes and contests; (iii) third party marketing; (iv) a merger or sale; (v) publicly accessible information; (vi) domain registrations; and (vii) with our group companies and affiliates; (viii) other lawful disclosures.

  1. How long does SpeedSolid retain your personal information?

As further described below, we will retain your information for as long as your account is active or as needed to provide you the Service, but in no event longer than permitted by applicable law.

  1. How Does SpeedSolid Keep Your Personal Information Safe?

We take reasonable steps to put in place appropriate physical, electronic, and procedural safeguards to protect the integrity and security of personal information about you and to prevent unauthorized or unlawful processing of personal information and the accidental loss, destruction, or damage to personal information.  These measures include internal reviews of our data collection, storage and processing practices and security measures (Strong password protection and in certain areas industry standard SSL-encryption to protect data transmissions), as well as physical security measures to guard against unauthorized access to systems where we store data.

However, data transmissions over the Internet and methods of electronic storage are not 100% secure. Consequently, we cannot guarantee or warrant the security of any information you transmit to us and you do so at your own risk.

If SpeedSolidlearns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice on our applicable web sites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. In these circumstances, we may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) submit a request through our help center.

  1. What are your Privacy Rights?

Speedsolid as Data Controller. Upon request, we will provide you with information about whether we hold or process your personal information on behalf of third parties. You can access and edit your account information with SpeedSolid at any time by logging into your account. You can also contact us via info@speedsolid.com and we will respond as soon as possible, but at most within 30 days.

You can delete your applicable account by visiting the applicable account deletion page; however, some personal information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements, in each case solely to the extent permitted by applicable law.

If your personal information changes, or if you no longer wish to use our Service, you may correct, update, or delete such information by making the change on your user account page, or by submitting a request through our info@speedsolid.com.

SpeedSolid as Data Processor. SpeedSolid acknowledges you have the right to access and change the personal information we collect and process as a data processor.  An individual who seeks to access or to correct, amend, or delete personal information should direct their request to the SpeedSolid user who is the data controller, and not to SpeedSolid directly. If the data controller requests SpeedSolid remove personal information we will respond within a reasonable timeframe.

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. You can do this by writing us on the email address below.

The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in personal information that we hold by writing us on the email address below.

The right to erasure. This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

The right to data portability. You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right however and there are exceptions.

The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you about other services we provide which we think may be of interest to you or being contacted with varying potential opportunities). You may change your preferences regarding email communications by visiting one of our preference centers listed below.

The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e we rely on consent as a legal basis for processing your personal information), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your personal information at any time.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for baseless or excessive/repeated requests, or further copies of the same information. Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

  1. Third Party Features, Services, Links and Apps

Our Service includes various third party features, services, and apps, including but not limited social media features, such as the Facebook “Like” button, apps you may add to your Site via the App Marketplace, back end service providers, and Widgets, such as the Share This button or interactive mini-programs that run on our Service (“Third Party Features, Services, and Apps”). These Third Party Features, Services, and Apps may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Third Party Features, Services, and Apps to function properly. Third Party Features, Services, and Apps are either hosted by a third party or hosted directly on our Service. Your interactions with these Third Party Features, Services, and Apps may be governed by the privacy policy of the company providing the Third Party Features, Services, and Apps, and you are responsible for viewing that company’s relevant privacy policy.

  1. Users from California

Under California Civil Code sections 1798.83- 1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a request to the following email address:

info@speedsolid.com 

  1. Changes to this Privacy Notice

SpeedSolid reserves the right to revise, modify, or update this notice at any time. We will notify you about material changes in the way we treat personal information by sending a notice to the primary email address specified in your particular SpeedSolid account or by placing a prominent notice on our site.

  1. Contact Us

If you have a privacy concern regarding SpeedSolidor this notice, and if you cannot satisfactorily resolve it through the Service, you should complete a support request at info@speedsolid.com