Industries we serve: Online Stores
Online stores that stay fast, secure and taking orders.
Hosting, maintenance and support for WooCommerce stores and small online shops. Checkout is tested after every update, the store stays fast during a sale, order emails deliver, and the site is watched 24/7/365.
The problems online stores call us about
What goes wrong on online store websites, and what it costs you.
Checkout breaks after a plugin update
WooCommerce, the payment gateway and the shipping plugin update on different schedules and one of them breaks checkout. We update on a schedule, run a test order after every round and roll back if anything fails.
Order and customer emails going to spam
Order confirmations and shipping notices sent from a shared server land in spam, and customers think the order failed. We route store email through an authenticated service and test it daily.
Slow product pages during a sale
Traffic doubles on a promotion and the site crawls. We host with headroom, tune caching for WooCommerce and move busy stores to a private cloud server on Core Pro.
Hacked store and stolen card data
Unpatched stores get card-skimming code injected. We keep the store patched, scan for malware and clean it if anything gets through.
Abandoned carts and broken coupons
Coupons that do not apply and cart pages that error quietly cost sales. We test coupons and cart flow after every update.
Nobody to call on Black Friday
The store goes down at the worst moment and there is no one to reach. With SpeedSolid you have one team that knows your store, a phone number and a ticket system monitored 24/7/365.
What SpeedSolid handles
Everything your store website needs, handled by one team.
- Fast, secure managed WordPress hosting, with an SSL certificate add-on and renewal handled for you
- WordPress core, theme and plugin updates every month, urgent security fixes right away
- Quote request and contact forms delivered to your inbox and phone, tested daily
- Uptime monitoring 24/7/365 with site-down issues handled first
- Monthly backups plus a copy taken before every round of updates
- Accessibility menu, accessibility statement and cookie consent on Core Plus and Core Pro
- Business email for the company, separate from the website server
- Content changes, new service areas and photo updates at $150 per hour, larger projects quoted
Recommended plan for online stores
Core Plus, $149.99 per month. Everything in Core plus security monitoring and malware cleanup, cookie consent and privacy policies, the accessibility menu and statement, and a monthly site report. The right fit for most online stores.
Core Pro, from $299.99 per month, for larger catalogs, busy stores and online stores with heavy photo galleries or several service areas. Everything in Core Plus on a private cloud server, with daily server snapshots, priority support and speed tuning.
Add-ons: SSL certificate $99.99 per year, Business email $50 per month, Accessibility and cookie tools for a site hosted elsewhere $500 per year. Pay annually and save 10 percent. Migration is free.
What we take care of
The pages a online store website lives on.
Checkout and payments
Stripe, PayPal, Square and Authorize.net gateways tested with a real order after every update.
Product pages
Fast, compressed product images and category pages tuned for WooCommerce.
Order emails
Confirmation and shipping emails sent through an authenticated service, tested daily.
Shipping and tax
Shipping and tax plugins kept updated and tested.
Coupons and promotions
Coupons and sale pages tested before they go live.
Security and PCI
Patched, scanned and hosted on infrastructure with published PCI DSS certification.
Organizations and businesses we work with include Isaac Bokhoor Art and Music, Words of the Princess, Alpha Beta Management, HV Connect USA, Q Fine Jewelry and Porcelina, alongside law firms and medical practices nationwide.
How we compare
Why not a freelancer, a big-box host or just leaving it alone?
| What matters | SpeedSolid | A freelancer | Big-box host | Doing nothing |
|---|---|---|---|---|
| Who answers when the site is down | One team that knows your site, phone and tickets 24/7/365, site-down handled first | Whoever built it, if they still reply | A chat queue that does not know your website | Nobody, until a customer tells you |
| Updates and security patches | Monthly updates, urgent fixes right away, malware monitoring and cleanup | When you remember to ask | Server only. Your WordPress, plugins and forms are on you | Never, until the site is hacked |
| Contact form delivery | Authenticated email, a test submission every day | Set up once, never checked again | Not their problem | Leads silently go to spam |
| Backups | Monthly full backup plus a copy before every update round, restore for $50 | Maybe | Often a paid add-on, restore on you | None |
| Accessibility and cookie tools | Included on Core Plus and Core Pro, with a statement page and consent banner | Extra project | Not offered | Exposed to demand letters |
| Price | From $99.99 a month, no contract | $75 to $150 an hour, unpredictable | $30 to $60 a month plus every fix at your cost | Free, until it is not |
Your first 30 days
What happens after you sign up.
No technical homework on your side. We move the site, test everything and take it from there. Headquartered in California with teams and clients in Texas, New York, Florida and Hawaii, servers in multiple US regions, and support in US business hours.
Days 1 to 3: we take over
We collect logins, copy the site to SpeedSolid hosting, run a full security and speed check and fix the obvious problems before anything is switched.
Days 4 to 7: we switch and test
Domain moves to the new server with no downtime scramble. Every page, link and form is tested on desktop and phone, and your first automated form test runs.
Weeks 2 to 4: we tune
Updates applied, caching and images tuned, accessibility and cookie tools installed on Core Plus and Core Pro, backups scheduled. You get the first monthly report.
What your site runs on
Enterprise infrastructure, with a human team in front of it.
SpeedSolid runs on enterprise cloud infrastructure that is audited and monitored around the clock, and we pass those commitments down to your website. What that infrastructure does not include is someone who knows your site and answers the phone. That part is us.
Audited data centers
Independently audited for SOC 1, SOC 2 and SOC 3, ISO 27001 and PCI DSS Level 1, with HIPAA-eligible infrastructure available on Core Pro private servers.
Published uptime commitments
Core Pro private cloud and managed WordPress servers carry a 99.99% commitment, shared hosting 99.9%, with a 24/7/365 network operations center behind all three.
East and West Coast servers
Northern California, Los Angeles and Ashburn, Virginia, with an Amsterdam option for European traffic. Your site sits closest to your customers.
Uptime commitments and certifications apply to the underlying infrastructure. SpeedSolid plan commitments are listed on the pricing page.
FAQ
Questions we get asked
Which plan does a WooCommerce store need?
Small catalogs with modest traffic run well on Core Plus. Stores with hundreds of products, heavy traffic or frequent sales belong on Core Pro, which runs on a private cloud server with daily snapshots and speed tuning.
Do you work with online stores outside California?
Yes. SpeedSolid is headquartered in California with teams and clients in Texas, New York, Florida and Hawaii. Servers sit in multiple US regions and support runs in US business hours, so a company anywhere in the country gets the same service.
Our site is on Wix, Squarespace or GoDaddy. Can you still help?
Yes. WordPress is our specialty, but monitoring, business email and the accessibility and cookie tools work on any website. When you are ready, we migrate the site to WordPress on SpeedSolid hosting for free.
How fast do you respond when the site is down?
Monitoring usually flags outages before anyone calls. Site-down issues are handled first and Core Pro companies get priority support. Everything else gets a reply within one business day.
What does it cost?
Core is $99.99 per month, Core Plus is $149.99 per month and Core Pro starts at $299.99 per month. Pay annually and save 10 percent. Moving your existing site to SpeedSolid is free on every plan.